Terms & Conditions

KRONPRINZ Europe & Asia GmbH
KRONPRINZ Troyes S.A.S.

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1. Applicability

These terms and conditions apply to all services provided to the customer by a service provider on the basis of a tender. Any deviating terms and conditions of the service provider shall not be recognized.

2. Scope of services

The service provider shall perform the services described in the tender in a timely and professional manner. Time is an essential factor in the performance of the services.

3. Obligations of the service provider

The service provider undertakes, among other things, to:

  • Compliance with all applicable laws and regulations
  • Compliance with the customer`s safety and conduct rules
  • Keeping complete records of services rendered
  • Obtaining approval for subcontractors from the customer
  • Ensuring that all persons employed are qualified
  • Proper handling of customer materials

4. Change orders

The customer may request changes to the services. The service provider must submit a binding cost estimate for this.

5. Remuneration and payments

  • The service provider shall receive the remuneration specified in the tender.
  • Payment shall be made within 30 days of receipt of the invoice.
  • Travel expenses shall only be reimbursed with prior written approval.
  • The customer may offset counterclaims.

6. Intellectual property

All work results arising within the scope of the services shall become the property of the customer. The service provider shall assign all rights thereto.

7. Confidentiality

The service provider undertakes to maintain confidentiality regarding all non-public information. This obligation shall remain in force even after the end of the contract.

8. Representations and warranties

The service provider warrants that:

  • the services will be provided professionally and in accordance with the law
  • no third-party rights are infringed
  • the work results are free from thrid-party rights

9. Liability and indemnification

The service provider indemnifies the customer against all claims by third parties arising from the service or defects therein.

10. Termination

  • The customer may terminate the contract at any time with 3 days`notice.
  • Termination without notice is possible in the event of breaches of duty.

11. Force majeure

Neither party shall be liable for events beyond its control, such as natural disasters or official measures.

12. Assignment

The service provider may not assign rights and obligations under this contract without the customer's consent.

13. Legal relationship

The relationship between the parties is that of independent contractual partners. No partnership or power of representation is created.

14. Choice of law and place of jurisdication

KRONPRINZ Europe & Asia GmbH is governed by the laws of the Federal Republic of Germany. The place of jurisdiction is Wuppertal.

For companies of the KRONPRINZ Europe & Asia Group outside Germany, the provisions set out in the appendix to these General Terms and Conditions apply.

15. Other provisions

  • Only written amendments are effective.
  • Individual invalid clauses shall not affect the validity of the rest of the contract.
  • The contract language is German.
  • Supplementary provisions apply to subsidiaries in France, China, Turkey and Russia (Appendices A-D).

Appendix

APPENDIX A - France

  • Law & place of jurisdiction: French law, Comercial Court of Troyes.
  • Legal references: National, regional and EU legal requirements.
  • Data protection: GDPR compliant.
  • Representation (Service provided by a third party): Only with consent, representative is directly liable to the customer.

APPENDIX B - China

  • Dispute resolution: Arbitration under Chines law (CIETAC).
  • Legal references: National and local laws of China.
  • Language: English.
  • Representation (Service provided by a third party): Only with consent, representative is directly liable to the customer.

APPENDIX C - Turkey

  • Dispute resolution: Arbitration in accordance with turkish law.
  • Legal references: National and local laws of Turkey.
  • Language: English.
  • Representation (Service provided by a third party): Only with consent, representative is directly liable to the customer.

APPENDIX D - Russia

  • Independent under Russian law.